Privacy Policy

At Bolt & Rivet, your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website www.boltnrivet.com . By visiting or shopping with us, you agree to the practices described below.

  1. Information We Collect

When you visit or shop on our Site, we may collect:

Personal Information: Your name, email, phone number, billing and shipping address, and payment details (for orders, exchanges, and refunds).
Order Information: Details about the products you purchase and your order history.
Non-Personal Information: Your IP address, browser type, and browsing activity (through cookies and similar technologies).

  1. How We Use Your Information

We use your information to:

Process and deliver your orders.
Handle exchanges, returns, and refunds.
Communicate with you about your orders, promotions, or updates.
Improve our website, services, and customer experience.
Prevent fraud and ensure safe transactions.

We do not sell your personal information to third parties. We may share it only with trusted partners (e.g., courier companies, banking/payment providers) to complete your order.

  1. Your Rights

You have the right to:

Access the personal information we hold about you.
Ask us to update, correct, or delete your information.
Opt out of marketing emails or SMS at any time by clicking “unsubscribe” or contacting us.

  1. Data Security

We take appropriate measures to protect your personal information against unauthorized access, misuse, or loss. However, no method of online transmission or storage is 100% secure, so we cannot guarantee absolute security.

  1. Cookies

Our Site uses cookies to improve your browsing and shopping experience. Cookies help us remember your preferences and analyze site traffic.
👉 For more details, please see our separate Cookies Policy.

  1. Data Retention

    We keep your order information for as long as necessary to provide services, handle returns/refunds, or comply with legal requirements. You may request deletion of your information by contacting us.
  2. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.

  1. Contact Us

For questions or requests about your personal information, you can reach us at:

Bolt & Rivet – Customer Support
📧 Email: customersupport@boltnrivet.com