FAQs
How long does delivery take?
We deliver orders within 3–5 working days within city and 5-7 working days across Pakistan.
What are the shipping charges?
Shipping charges (if any) will be shown at checkout.
What payment methods do you accept?
Currently, we only accept *Cash on Delivery (COD). Refunds, if applicable, are processed via *bank transfer or payment gatewayonly (no cash refunds).
Can I return or exchange a product?
Yes, you can request areturn or exchange within 14 daysof receiving your order, as long as the item is unused, unwashed, and has its original tags attached.
How do I get a refund?
Once we receive and inspect the returned product, we will issue your refund via *bank transfer or payment gateway. Refunds usually take *7–10 working daysto process.
Can I cancel my order?
Yes, orders can be cancelled within2 hoursof placing them. After this time, cancellations may not be possible if the order is already processed.
How can I contact customer support?
You can reach us at support@boltandrivet.com



